by Sophie Hussey
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23 June 2022
Unless you’ve been very unlucky, everyone has had a manager who was also a leader – someone who kept you motivated (seemingly without trying), who kept you informed at the right level, inspired you and helped you develop. Most people have also had a manager who could, to put it politely, use some personal development time. To be an effective people manager there are skills you need in order to support & motivate your team(s) as well the more demanding side of dealing with performance or behavioural challenges. To manage well is not easy - amongst other things, it requires dedication, consistency, fairness, empathy and to advocate for your teams, especially following up on your promises. To be a leader, there are many traits that are desirable and what those required traits are differ depending on your perspective. From my perspective there are key things I look for in a leader (and strive to be as a leader): empathy active listener good communicator authenticity honesty integrity receptive to discussion and others’ ideas The above go hand-in-hand, working together to build respect and trust in the leader. Can someone be both a manager and a leader? Absolutely they can. But it’s important to understand that just because someone is a leader, it doesn’t automatically mean that individual would be a good manager, and vice versa. Similarly, if you consider hierarchical management within your organisation - those people in executive, director or senior management positions aren’t automatically leaders because of the position they hold within the organisation. Many organisations and people in positions of responsibility struggle to help people make that transition into management and leave them to “make it up as you go along” or “reinvent the wheel”. How can I become a leader or be a better leader? Being true to yourself, your beliefs & values, whilst respecting, empathising and listening to those around you is most important. Authenticity cannot be faked and to inspire or motivate others, you must be reliable & be as objective as possible, have a holistic approach and include / collaborate with others. Never stop learning and developing and understand that you don't always know everything or have all the answers but have the humility to admit that and use it as an opportunity for growth. There are a million and one books out there with advice, research and tips on leadership and what it takes to be a leader. I’ve read a fair few myself (my favourite being The Phoenix Project) and have learned a lot from those kinds of books but ultimately, I find the best way to be a leader is to follow my mantra of “be bold, be brave, be you”.