We were lucky enough to catch the northern lights from our office on Friday evening. It was beautiful and amazing to see in West Yorkshire. It reminds us to always look up, keep your sights on the bigger horizon and not just what is in front of you. #AuroraBorealis #LookUp #HolisticApproach #Leadership #LapisConsulting

There’s a whole host of frameworks & best practice guidance out there concerning #ITServiceManagement: How do you know which one to use and what you need? We can help you there! We offer a range of service management services that will be adapted to suit your needs. We will work with you to identify what you actually need, what works best for your organisation and help you on your service management journey. To find out more, get in touch! #ServiceManagement #Strategy #AdoptAndAdapt #BestPracticeFrameworks #Maturity #ServiceProvision #LapisConsulting

Don’t get us wrong - there’s a time where the images available out there exactly fit your needs, better than any images you’ve taken yourself. We are big fans of the @microsoft365 stock images available when building a SharePoint site or PowerPoint presentation. However, we try to always use our own images on our website and any collateral that we produce. Why? Because it’s part of who we are - bespoke, authentic, unique, and proud of our independence. #OwnImages #Independent #Proud #Website #LapisConsulting

Not just another cookie cutter framework, operating model or strategy... We provide services that are tailor made for your organisation, created in collaboration with you to achieve true value and meet your objectives. Need an ITIL maturity assessment? We can help you with that - but we’ll focus on assessing the process you use most. Need a target operating model for a Technology function? Of course, we can help you there - building an approach that meets your strategic direction & needs. Need support for your leadership team? Absolutely, let us help you. We’ll work with your strengths & improvement areas to support your colleagues’ development & growth. Want to know more about us and what we do? Get in touch and let’s talk. #LapisConsulting #Services #Bespoke #Leadership #Mentoring #TargetOperatingModels #Strategy #CreatingValue #Collaboration

@sophie_hussey_ recently had the pleasure of writing an article for @manageengine providing a practical explanation of everything you need to know about the hashtag#ITIL4 Service Value System (SVS). https://www.manageengine.com/products/service-desk/itsm/itil-4-service-value-system.html One of the starting points for me when talking anyone through the SVS is asking the seemingly simple question: ❓ What does value mean to you? closely followed by: ❓ How do you measure value? We won't spoil the read, but here's a quote from the article: 🗣 "Value is not always financially driven. Positive employee and customer experience are also important measures of value." Have a read of the article and let me know what you think in the comments👇 hashtag#ITIL hashtag#ServiceValueSystem hashtag#WhatIsValue hashtag#Article hashtag#ManageEngine hashtag#LapisConsulting

Hi! It’s me, Sophie. ☺️ This is my new account where I will be posting whatever takes my fancy but unlike my other account @snowprincess_77 , I won’t be posting in Finnish (🇫🇮) and there will be fewer hoop pictures & videos. I may post about my business @lapisconsultingservices but this is more about me, journey and talking about what I’m passionate about. This first post is sharing something about me and a saying what I believe in. Have a fab Saturday! #Hello #ItIsMe #Sophie #NewAccount #Welcome #BeBold #BeBrave #BeYou

Delivering high-quality services requires a team effort & collaboration. Avoid siloes by working with other teams, functions & organisations to create valuable, successful services. Need some help with this? Contact us! #AvoidSilos #Collaborate #WorkingTogether #SharedGoals #SharedVision #LookUp #StrategicDirection #LapisConsulting

This International Women’s Day (IWD) Our small but mighty group: Women of ITSM have chosen to align with United Nations (UN) IWD theme of: 💪 Invest in Women: Accelerate progress Here we share: ➡ A small insight into the current landscape of technology - the stats are alarmingly clear why progress is needed. ➡ How we show up for women in our industry - investing time and experience with our future Women in Tech, our future leaders. ➡ And how we can all enable women - investing time, money and empathy into our day-to-day. How will you be accelerating progress? #IWD #IWD2024 #WomenOfITSM #Support #Unity #Powerful #WomenInTech #InvestInWomen #AccelerateProgress

#NewArticle #ReadItToday #IIL

I'm speaking at SITS on 17-18 April 2024 at ExCeL London! Register for your free ticket and join me there. #SITS24 #ITSM #ITSupport

What is your unique selling point (USP)? Do you need to raise the profile of your team / function / services? Get in touch with us today and we can help you. #UniqueSellingPoint #USP #RaisingYourProfile #Profile #ServiceOffering #Networking #BuildYourBrand #Innovate #LapisConsulting

Productive Sunday! We have been prepping for some upcoming engagements and reworked some of our website. Have a look and let us know what you think! #Productive #BusyDay #Exciting #SmallBusiness #Consultancy #FlyingSolo #LoveWhatYouDo #LapisConsulting

If one is guaranteed, it is that change is inevitable. It can be #scary, #uncomfortable, #exciting but it will happen. Want to manage change effectively? Let us help you on your transformation journey! #Transformation #Journey #Change #Collaborate #EmbraceChange #Evolution #Courage #LapisConsulting

#LookAroundYou 👀 #BeCurious 🐱 #AskQuestions ❔ Is it time to explore new ways of working, new processes or drive innovation? We can support you with your transformation journey! #Investigate #QuestionTheStatusQuo #Evolve #Explore #Innovate #DueDiligence #LapisConsulting

The #RedArrows perform, broadcasting their clear, effective communication in an incredible display of teamwork. Need support to build & grow your team? Give us a call! #Communication #Teamwork #Together #Collaboration #AvoidSiloes #StakeholderManagement #LapisConsulting

It's not always easy, but there are times as a leader when you will need to be a lone voice and vulnerable. Sometimes flying solo can lead the way for others... #FlyingSolo #LeadingTheWay #Leadership #Courage #BeBold #BeBrave #BeYou #StepOutsideYourConfortZone #LapisConsulting

What makes you stand out from the crowd? You, and how you interact with your stakeholders. If you need help with building your personal brand, get in touch. #PersonalBrand #Individual #SelfPromote #PersonalDevelopment #Authentic #Passion #Drive #Ambition #LapisConsulting

We have that Friday feeling and want to celebrate success this morning. Well done to our director, Sophie, for passing her exam this morning! #congratulations #exam #friyay #HelloWeeknd

Tomorrow we’re speaking about all things change management / enablement and mentoring at @servicedeskinstitute ‘s #Spark23 conference in Birmingham. #LetsDoThis #Mentoring #Change #Workshops #LapisConsulting #ServiceManagement

Customer experience is key. @thecxrockstar opened the #Spark23 with a cracking keynote speech. #CX #UX #SDIConference #HumanElement #Moments #LapisConsulting

We are ready & raring to go for the #Spark23 conference in Birmingham. Hope to see you there! #LapisConsulting #Conference #Excited #ServiceDesk #ServiceManagement

A day of industry in the kitchen, preparing for one of the two workshops we're running running at @servicedeskinstitute 's #Spark23 conference in October. During the "Mentoring your way through your career" workshop we will be spend some time talking about values. The output from today's activities was creating, laminating, cutting up & edging the "values" cards. Definitely an afternoon of channelling our inner creativity & love of stationery! (We may have had a little help from the family too 😀) If you've not already signed up to attend the conference, check it out: https://www.sdiconference.co.uk/ We hope to see you there! #Conference #Creativity #IndustriousAfternoon #Workshop #SDI #Mentoring #Mentorship #Learning #Preparation #LapisConsulting #ComeJoinUs #SeeYouThere

It’s been a brilliant couple of days at SITS (https://www.servicedeskshow.com) going to the seminars, workshops and keynote speaker sessions. Our director, Sophie, ran a Hot Topic Workshop called “Mentoring your way through your career” which had a fantastic turnout with flowing conversation & discussion. Thanks to everyone who came & joined in! Until next year! #SITS23 #London #ExCel #Workshop #HotTopicWorkshop #Mentoring #PersonalDevelopment

Starting the day right in Malaga. Beautiful sunrise, beautiful country, beautiful people. It’s the last visit with our client in Malaga but very excited to see everyone and explore the city some more. #malaga #workingabroad #spain #client #consulting #sunrise #beautiful #happy #consultant #lapisconsulting

Early morning start from Leeds to London & back today. It’s nice being here first thing in the morning before the hustle and bustle begins. #leeds #london #EarlyStart #working #consulting #travel #sleepy #lapisconsultingservices

It’s been a great trip to London this week and we’ve stayed at the lovely @apexhotels Apex Temple Court Hotel. #WorkTrip #London #client #ApexTempleCourtHotel #work #busy #CityLife #Fun #consulting #LapisConsulting

Beautiful wintry sunrise on the way to London

Something to read on the train to London. Alongside our version of a coffee (cold drinks for the win!) as it’s very early. #reading #travelling #london #train #morning #work #consulting #fiction #NonFiction #books #ClientVisit #LapisConsulting

Bye bye Malaga, it’s been a blast as always. #workingabroad #client #consulting #fun #espanja #spain #malaga #lapisconsulting

Whether you’re looking at your target operating model or the services you offer, it’s important to know your value chain proposition(s). We’re reading this book: Operating Model Canvas, to see how it approaches TOMs and how it defines value chain propositions. #TargetOperaringModel #reading #Working #Learning #ValueChain #consultancy #lapisconsulting #ThinkingThursday

The keyboard is out again after a break over Christmas & New Year. We are excited to get into the thick of it and have been wondering about about what your goals for 2023 are? You can vote in our poll via our LinkedIn page: https://www.linkedin.com/company/lapis-consulting-services-ltd/ #Happy2023 #2023Goals #poll #curious #WhoIsReady #consulting #lapisconsulting

The Christmas lights in Malaga were fantastic. The camera doesn’t capture the twinkly lights very well but… wow! 💙🎄🥳

Sunset in Malaga. Such a beautiful sky. The Christmas lights are pretty epic too, and there’s a Christmas market! #working #spain #clientvisit #beautifulcity #malaga #lapisconsulting

Time to fly to Spain & visit a client. #client #wintersun #flyingtime #lapisconsulting

Some winter sun after a very dark, wet & dreary morning. Love our office view sometimes! #winter #sun #bluesky #homeoffice #remoteworking #lapisconsulting

Super excited that our director Sophie Hussey has been shortlisted as a finalist for Computing's #WomenInTechExcellenceAwards tonight. Good luck to all the finalists and have a cracking evening - we're there in spirit this year. #awards #stemwomenuk #proud #smallbusiness #exciting #womenintech #lapisconsulting #computing

Just over one week to go. Join us for free at: https://bit.ly/SITSVS22 #ITIL #ITSM #lapisconsulting #servicemanagement #SITSVirtualSummit

And we are live! The website has officially been launched. 🥳🤩 #newwebsite #launch #smallbusiness #lapisconsulting #consultancy

Gotta love the flexibility of working remotely. Today the office location is in Bucks (down south) , allowing a visit to family whilst continuing to deliver for our clients. #hybridworking #workfromanywhere #remoteoffice #gardenview #office #consulting #lapisconsultingservices #lapisconsulting #happydays

And just like that the holiday is over! A few weeks off to relax, spending time with the family was needed & thoroughly enjoyed. Now we’re back, fully energised and raring to go. Time to put the finishing touches on our website, ready to launch in the next two weeks. Exciting! #backfromvacation #summerholidays #backtowork #itservicemanagement #consulting #lapisconsultingservices #newwebsite

Summer holiday time! See you in a couple of weeks. #outofoffice #summerholiday #vacation #backsoon #lapisconsultingservices

The website is coming along nicely - building out the structure & content. The images are all our director's work 😊 #newwebsitecomingsoon #newwebsite #consultingservices #lapisconsultingservices #consulting #servicemanagement #IT

When you’re on a work trip and you have the perfect accessories… In all seriousness, this bag was bought from a fantastic shop in Alnwick, Northumberland where they celebrate iconic women from the north of England. This is from the @thenorthernangels website “…celebrating women who helped shape and forge some of the freedoms and choices we have now - not just the right to vote, but the spirit of adventure and career choices too…” https://www.thenorthernangels.co.uk At Lapis Consulting Services our director, Sophie, is a mentor in the Reed Women in Technology Mentoring Programme where supporting other women in their career is something she is very passionate about. Check out @thenorthernangels & support a fantastic business with an excellent USP. #womeninbusiness #angelsofthenorth #supportingothers #lapisconsultingservices #alnwick #checkthemout

When your client has offices in Malaga… #workingoverseas #malaga #spain #espanja #consulting #lapisconsultingservices #bluesky #palmtrees

The website is coming along nicely. This is new territory for us, but happy with the progress so far! What do you think? #newwebsite #design #buildingthebrand #consulting #lapisconsultingservices #workingattheweekend

Social media accounts set up ✅ Website placeholder set up ✅ Excited for the future ✅ #newbusiness #lapisconsultingservices #womenintech #excited #IT #newwebsite

Who are we and what do we do? We provide consultancy services in a range of fields including ITIL, Service Management, Leadership & Strategy and Mentorship. Our friendly team are here to support you & your organisation. #consultancy #services #technology #newbusiness #buildingabrand #lapisconsultingservices #helloinstagram